Most dental clinics in Bangladesh know roughly what came in yesterday and have very little idea what is owed to them in total. That gap is where the money goes.
Separate the three numbers
Clinic owners often merge figures that need to stay apart:
| Number | What it means |
|---|---|
| Billed | Value of treatment delivered in the period |
| Collected | Cash that actually reached you |
| Outstanding | Billed minus collected — your patient debt |
A clinic can bill ৳8 lakh in a month, collect ৳5 lakh, and still feel busy and broke. Only tracking all three shows why.
Close the day properly
A daily collection sheet should reconcile cash in the drawer, bKash and Nagad receipts, and card settlements against the bills raised that day. Do it at closing, every day. A discrepancy found the same evening is a conversation; one found at month end is an argument.
Watch instalment treatments closely
Orthodontic and implant cases run for months. Without a running ledger per patient, instalments get missed quietly and nobody notices until the case finishes. Every long case should have a schedule with due dates, and someone should be looking at the overdue list weekly.
Know your revenue by procedure
Report income by procedure type, not just totals. Clinics are often surprised to find that scaling and fillings — low value individually — carry the practice, while the high-value procedures they market hardest happen twice a month.
Know your revenue by doctor
Where consultants work on a commission split, doctor-wise revenue is not optional. It settles payment disputes before they start and shows which sessions are worth expanding.
The four reports to look at every month
- Daily collection summary for the month
- Outstanding dues, sorted oldest first
- Revenue by procedure
- Revenue by doctor, with the commission split calculated
DentalRx produces all four automatically from the bills you are already raising, so the month-end picture is a click rather than a night of spreadsheet work.